Not long ago The European Library announced that it had formed a Users Advisory Board. As the press release phrased it: “Trying to meet user demands better, their advice will help shape the development and strategy of The European Library portal.”

Last May this newly-formed Users Advisory Board of The European Library was put into action for the first time when it met National Library representatives and members of different partner library organisations to discuss Do library portals have a future?

While considering user expectations for digital library services, the strategic possibilities of portals to fulfil the role of gateways to electronic resources was examined. The discussions were structured via a PESTLE analysis.

The workshop generated a number of interesting insights into ways forward for library portals. The general view was that there is uncertainty over whether users actually want library portals. However, there is no doubt at all that they want to access the information that such portals are able to aggregate.

The value of local portals was recognised, particularly since they are more likely to be placed within the user’s workflow. At the same time, a pan-European project like Europeana can provide a vision for the development of standards and an impetus for digitisation. It can play a key role in motivating governments to participate in programmes and to fund them.

It is still to be resolved who plays the coordinating roles for the aggregation of library content into Europeana. A roadmap is needed for where the library community goes from here in supporting Europeana’s development. Both LIBER and CERL feel they could play a role in the coordination of activities, working alongside other partners.

Overall, it was suggested that portals such as The European Library and Europeana may be stepping stones to an alternative long-term solution.

After the weekend we will upload the full report on The European Library portal – Users Advisory Board page.

MAy 2008

ANNOUNCEMENT

May 20th the recently formed Users Advisory Board will meet National Library representatives from across Europe to discuss the future for library portals and specifically the future of digital library services over the next 2-3 years.

Chair: Genevieve Clavel, Swiss National Library.

Location: the National Library of the Netherlands.

When the topic is ‘how to improve the user experience of The European Library’ the input of national library representatives is very much appreciated. There is one kind of advice however that is even more important. Taken that users are king in online (public) services, nothing beats the voice of actual users. This as a prelude to the following….

March 17th 2008, The Hague (The Netherlands) – The European Library is pleased to announce the formation of its Users Advisory Board. The members of the Board are drawn from across the international library and academic community. Trying to meet user demands better, their advice will help shape the development and strategy of The European Library portal.The Board will provide input and advice on matters of usability in two ways. It will influence the web-design and functionalities of the portal. The Board will also keep The European Library network informed about the ways in which user needs are evolving at the different research levels.

“It is significant that so many leading librarians, academics and web2.0 experts have accepted our invitation to join the Advisory Board”, said Lynne Brindley, Chair of the Executive Group of The European Library. “Its formation symbolizes an important step in the development of The European Library. In a very practical way, the Board will give a voice to the user. We need to pay careful attention to the users points of view as we continue to develop services for the researcher and information-seeker.”

This text has been taken out of a press release which was sent out this morning. If you want to read more click here (opens a pdf file)